FAQ's
FAQs
Can't find what you're looking for? Browse our most asked questions below or reach out to us directly.
Browse our collection, select your item, and click "Add to Cart". Proceed to checkout, fill in your delivery details, and confirm your order. You'll receive a confirmation via SMS or WhatsApp within 24 hours.
Yes, but only within 12 hours of placing the order and before it has been dispatched. Contact us on WhatsApp immediately. Once the order is shipped, it cannot be cancelled or modified.
You will receive an order confirmation message via SMS or WhatsApp within 24 hours of placing your order. If you don't receive any message, please contact us at info@hussainrehan.com.
All orders are delivered within 3–5 working days across Pakistan. Delivery to remote areas may take slightly longer. During sale seasons or public holidays, timelines may be extended.
Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp. Use this number on the courier's website to track your parcel in real time.
Yes, we deliver to all cities, towns, and areas across Pakistan including Azad Kashmir and Gilgit-Baltistan. We currently do not offer international shipping.
We accept Cash on Delivery (COD) and online bank transfer. All prices are in Pakistani Rupees (PKR). No hidden charges — what you see at checkout is what you pay.
Yes, Cash on Delivery is available across Pakistan. Please ensure someone is present at the delivery address to receive and pay for the order. Repeated refusals may result in COD restrictions on your account.
Returns and exchanges are accepted within 48 hours of delivery. The item must be unused, unwashed, and in original packaging with tags attached. Sale items are non-returnable. Contact us at info@hussainrehan.com with your order number and photos to initiate the process.
Minor color variations due to screen settings or photography lighting are normal and do not qualify as a defect. We recommend reading the full product description before ordering. If the item is significantly different, please contact us within 48 hours.
For embroidered lawn suits — hand wash cold. For luxury and formal suits with heavy embellishments — dry clean only. Always air dry in shade and iron inside out on medium heat. Visit our Cloth Care page for full care instructions.
We offer both stitched and unstitched options. Each product listing clearly mentions whether it is stitched, unstitched, or semi-stitched. Please check the product description before placing your order.